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  • Do I need my own Apple & Google Developer Accounts
    Yes - you do need to own your own developer accounts for Apple and Google Google requires a one-time fee of $25 Apple requires a $299 annual fee
  • Who is listed as the publisher in the app stores?
    a. You are! With your own developer accounts, your company will appear as the publisher of your app.
  • How long will it take to to develop my app from start to finish?
    Once you have signed your contract we can have your app in the app stores in as little as 15 days. Typically we recommend a 30-60 day process so you do not feel rushed through a launch.
  • How long is the approval process once my app is submitted?
    a. Once your app is submitted it normally takes 3-5 business days for Apple & Google to complete their reviews, but both stores typically come back with a round of comments. Skylab does not commit to a specific launch date, but our goal is to work quickly to submit your app build in a timely manner.
  • How can I monetize my App?
    you can monetize a number of ways including: Advertisements, Sponsors, Subscriptions, Ala Carte Items (Channels, Groups, Training) Please refer to: Understanding ‘In-App’ Purchases: for more information.
  • What Code is the platform built with?
    a. Java
  • Should I create a dedicated website for my app?
    a. Skylab Apps include a mobile-web version of your platform, but it is a good idea to create a simple landing page for your app.
  • Can my app get hacked?
    a. Anything can get hacked in the world we live in, but our servers and platform are built with the highest level of encryption and security possible.
  • What can I do if I have a user posting inappropriate content?
    a. You can delete that users content (Need to be able to hide this users info)
  • Prior to launch - Can I preview my app before it goes live in the app stores?
    a. Absolutely! Using the Skylab Portal, you will be able to preview your app, and make changes until the second it is live in the app stores.
  • Do I pay a publishing fee for updating my app?
    a. Not at all! All updates and bug fixes are included in your monthly licensing fee.
  • Am I grandfathered in to any new features Skylab creates?
    a. No. our future features will require a payment for additional features.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

Frequently Asked

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